Refund Policy

Overview

At TripleBTL, we strive to ensure complete satisfaction with our services. This Refund Policy outlines the terms and conditions for refunds related to our subscription services and other paid features.

Eligibility for Refunds

You may be eligible for a refund under the following circumstances:

• Technical issues that prevent you from accessing or using our services for more than 24 consecutive hours.
• Incorrect or duplicate charges to your payment method.
• Cancellation of your subscription within 14 days of initial purchase (for new subscribers only).

Refund Process

To request a refund, please contact our customer support team at cs@triple.cash with the following information:

• Your full name and email address associated with your account
• Date of purchase
• Reason for requesting a refund
• Any relevant documentation or screenshots

We will review your request and respond within 5 business days. If approved, refunds will be processed to the original payment method within 10 business days.

Limitations

Please note the following limitations to our refund policy:

• Refunds will not be provided for subscriptions that have been active for more than 14 days.
• We do not offer partial refunds for unused portions of subscription periods.
• Refunds are not available for accounts that have violated our Terms of Service.
• One-time purchases of premium content or features are generally non-refundable unless they fail to function as described.

Subscription Cancellation

Cancelling your subscription will stop future billing but will not automatically trigger a refund. Your access to premium features will continue until the end of your current billing period.

Contact Us

If you have any questions about our Refund Policy, please contact us at cs@triple.cash.